Returns & Exchanges

  • If for some reason your purchase doesn't work out, we accept returns within 14 days for exchange or refund per authorization. Please email returns@shoplmarket.com within 7 days of receipt of your order for return authorization.
  • All shipping charges are non-refundable and all return shipping costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products.
  • All items must be unused and in new condition with any tags still attached.
  • Returns that are damaged, soiled or altered may not be accepted and sent back to the customer. Please allow 7 days for your return to be processed.
  • Any custom orders, artwork, books and sale items are Final Sale.
  • Some of our products are hand-made and hand-dyed textiles that are completely unique and may contain tiny imperfections. These blemishes are what give the products their one-of-a-kind charm and are not considered defective but beautiful.